Famagusta Shelter App Privacy Policy

Last updated: 30 September 2026

1. Data Controller

This Privacy Policy provides information regarding the personal data processed within the scope of the Famagusta Shelter app and website.

Data controller:

Name: Gazimağusa Municipality
Address: Polatpaşa Boulevard, Gazimağusa, 99450
Email: [email protected]
Telephone: +90 392 630 05 00

2. What Data Do We Collect?

When you use the app, we may collect the following data:

• First name and surname
• Telephone number
• Email address
• Adoption application details
• Reference number of the selected animal
• Type and description of the animal welfare report
• Location, address and coordinates of the report
• Photographs attached to the report
• Reference details used to enquire about the status of an application or report
• IP address, device, browser, session and technical log information for app security
• Account details created by shelter staff

Please do not upload personal information belonging to others or unauthorised photographs.

3. For What Purposes Do We Use the Data?

We use your personal data to:

• Receive and assess adoption applications,
• Receive and follow up on animal welfare reports,
• Communicate regarding the status of applications and reports,
• Operate and improve shelter services,
• Ensure the security of the app,
• To prevent fraud, misuse and unauthorised access,
• To fulfil our legal obligations,
• To manage requests, disputes and official applications

We process your personal data for these purposes.

Data is processed on legal grounds such as the conclusion or performance of a contract, legal obligations, legitimate interests, the establishment or protection of a right, and, where necessary, explicit consent, in accordance with applicable legislation.

4. Transfer of Data

Your personal data is transferred only to the extent necessary:

• to authorised shelter staff,
• to service providers engaged for the hosting, security and technical operation of the application,
• to legally authorised public authorities,
• to individuals and organisations necessary for the protection of a right or the fulfilment of a legal obligation

may be transferred.

Your personal data will not be sold or rented out for advertising purposes.

5. Retention Period

We retain your personal data for as long as is necessary for the purpose for which it was collected and for as long as the relevant statutory retention obligations remain in force.

When the purpose ceases to exist or the statutory retention period expires, the data is deleted, destroyed or anonymised. Applicable retention periods: Ownership claims and animal welfare reports (including photographs and location data) are retained for 2 years from the date of resolution; records for which legislation stipulates a longer period are retained for the relevant statutory period.

6. Security

We implement reasonable technical and organisational security measures to protect personal data against unauthorised access, loss, alteration or disclosure. However, no transmission over the internet can be guaranteed to be completely risk-free.

7. Your Rights

Under applicable legislation:

• To find out whether your data is being processed,
• To request information about the data being processed,
• to find out the purpose of the processing,
• to know the persons and organisations to whom the data has been disclosed,
• to request the rectification of incomplete or inaccurate data,
• to request the erasure or destruction of the data,
• to object to processing activities,
• To claim compensation if you have suffered damage as a result of unlawful processing

You may have these rights.

You may submit your requests to [email protected] or to the postal address above. You may be asked to provide the necessary information to verify your identity.

8. Use by Children

The application is not intended for children. Any applications or notifications submitted by minors must be made with the knowledge and consent of their parents or legal guardians.

9. Cookies and Technical Logs

Essential cookies and technical logs may be used for the operation, security and session management of the application. Should analytical, advertising or third-party tracking tools be used, these tools and their purposes will be explained separately.

10. Policy Changes

This Privacy Policy may be updated as necessary. The current version shall take effect from the date it is published on the app and the website.

11. Contact

For any enquiries regarding privacy and personal data:

Email: [email protected]
Address: Polatpaşa Boulevard, Gazimağusa, 99450
Telephone: +90 392 630 05 00